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Citrix has been in the business for over 20 years; the founder and dominator of the multi-user market. The questions are always the same: "Do I need XenApp or XenDesktop - Isn't Microsoft Remote Desktop enough? Do I have to spend a lot of extra money on Citrix?" I was a Microsoft MVP for Remote Desktop Service (RDS) for four years and I remember the last time I was in Redmond. I said some things Microsoft should change or add that have become true with the latest release of Windows server. I never have to "sell" anyone Citrix when RDS is just enough. It always depends, but I think things have changed such that it’s now time to re-think.
Many Citrix or terminal server farms have problems with printer drivers and sometimes even the Administrator is not aware of that. Drivers that are not 100% multiuser aware can have a bad influence in many different ways. Often those buggy drivers can slow down the login process or cause high CPU consumption. In worst cases, printer drivers can even stop the login process for the whole server, kill the spooler service or can cause a blue screen of death (very rare with Windows 2003 and up). For the first two issues, the Citrix health monitor can help tracking the problem.
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